Team Assistant and Knowledge Management Consultant – Morocco Consultancy

Title: Team Assistant and Knowledge Management Consultant

Deadline: 01-Sep-2018 at 11:59:59 PM (Eastern Time – Washington D.C.)

Scope of Work

The Consultant will provide administrative assistance to the FCI IFC Practice Manager and the FCI/MTI IFC Rabat-based teams and will support the improvement of the Knowledge Management for the MENA region, with a special focus on the Maghreb and Morocco in particular.

The STC will work on, but not limited to, the following key activities:

• Directly assist the Practice Manager in various tasks, including the planning and organization of complex travel and missions, calendar management, research assignments, and other administrative and support tasks
• Lead the procurement process (AdminPortal and EC2), as per IFC procurement policies and procedures
• Organize logistics and prepare events, conferences, workshops, meetings, knowledge management events, etc. with clients and institutional partners
• Perform IDD reviews and other support functions in the context of project preparation and reporting
• Participate in creating and maintaining/updating files, data input in IFC systems, including ASOP, IDD, client data base, intranet/internet etc.
• Support the budget planning for events and programmes
• Conduct desk research on FCI topics, including but not limited to Financial Inclusion, Infrastructure & Access; Firm Capabilities & Innovation; Industry Solutions; and Investment Climate.
• Collect sectorial information and proceed to a first high-level analysis to be submitted as part of project proposals
• Prepare notes, briefs and presentations; take minutes and write memoranda of key meetings with internal/external clients
• Collect, organize, classify, and share project knowledge documents

Deliverables / Specific Outputs Expected from Consultant

For the above-described tasks, the consultant will have one hundred fifty days (150) days of work, starting in September 2018 and ending in June 2018.

The consultant could be expected to develop the following deliverables, in line with the above responsibilities and as requested by the Practice Manager and the team:

• Perform desk research reports and sectorial information briefs on relevant topics
• Maintain schedules and/or appointments
• Disseminate relevant information or material
• Perform travel and visa arrangements
• Manage organizational arrangements with vendors, translators, and others
• Process invoice payments to service providers and consultants
• Draft letters and minutes
• Draft budgets
• Process, proofread and edit reports, correspondence and documents
• Translate short text from/to English and French
• Support consultants and visiting missions, including in the organization of their local meetings
• Compile lesson learned and best practices in terms of Knowledge management
• Provide backup support to other Administrative Client Services (ACS) staff when required

Special Terms & Conditions / Specific Criteria

Desired Background and Expertise:

• Bachelor degree or equivalent;
• 3 to 5 years of similar professional experience overseeing and organizing a variety of administrative and support tasks within an organization for projects, missions, and events;
• Excellent organizational, administrative and time management skills, with proven ability to work quickly and efficiently under pressure;
• Ability to prioritize and handle multiple tasks simultaneously while working in a team-based environment;
• Analytical mind able to analyze, collect and aggregate information from a variety of sources in order to distill and present data effectively to internal and external clients;
• Knowledge of the business environment;
• Strong interpersonal skills, positive attitude and flexibility to work effectively in a team-oriented and multi-cultural environment;
• High degree of initiative and commitment to meeting deadlines; ability to produce high-quality work under pressure;
• Strong ability to acquire IT skills and familiarity with a wide range of software, including high levels of proficiency in Outlook and in Microsoft Word, Excel, and Power point;
• Strong English and French language skills (verbal and written), and preferably Arabic as well, including ability to draft a variety of correspondence and edit materials using proper grammar, punctuation and style;
• Willingness and flexibility to perform ad hoc tasks.

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