MSK has an MCH 24 bed nursing home in Nairobi. All these channels of service provision are intended to:
The Commercial Services Directorate ensures core organisational objectives are met through driving high standards of quality assurance across all Marie Stopes Clinics
The primary responsibility of this role is to further our Goal: THE PREVENTION OF UNWANTED BIRTHSand its mission of ensuring the individual’s right to**: CHILDREN BY CHOICE NOT CHANCE**
Key Responsibilities
Provision of quality client care
Activities include:
· To provide comprehensive client counselling on reproductive health, contraceptive options and other services.
· To ensure that all clients are treated with sensitivity, respect, and consideration. If complaints are raised, to be able to effectively manage and resolve them and to promptly refer to the Team Leader if the client complaint continues or is of a serious magnitude.
· To maintain the highest possible standard of client care by providing quality care to all clients.
· To implement a smooth, efficient client flow to minimise client waiting times.
· To monitor and evaluate client care continuously and recommend improvements as necessary.
· To provide accurate information to clients, and their families where required, to enable clients to make informed decision about their reproductive & sexual health.
Budgetary control, maintain record keeping, reporting and performance management
Activities include:
· To ensure sufficient supplies are available to provide services without disruption and that stock is dispensed and counted accurately; stock cards are updated continuously and waste and spoilage of stock (i.e. expired stock) and stock outs are minimised.
· To comply with all financial standing operating procedures including accurate and timely management of advances and surrenders required for outreach provision.
· To ensure accurate client records are maintained in both the client record book and daily register.
· To ensure all client information is kept confidential at all times and stored appropriately.
· To provide accurate, timely collation of activity data for internal and external reporting purposes.
· To analyse activity trends and ensure performance targets are achieved, pro-actively identifying and implementing opportunities for improvements.
· To assist in the collection of client feedback data
Technical and clinical service provision
Activities include:
· To provide all of the following clinical services to a consistently high standard and in accordance with clinical guidelines and protocols:
· To conduct weekly checking of essential equipment, promptly inform the Team Leader of their current status, and following up repairs or maintenance as required.
· To carry out all nursing procedures (as laid down in the procedure manual).
· To maintain high standards of cleanliness and infection control measures.
· To ensure instruments are appropriately sterilised and stored in compliance with infection control protocols.
· To order medical supplies and consumables in good time to avoid shortage.
· To ensure proper storage of medical supplies.
· To support clients through the provision of vocal local techniques during procedures.
· To attend clinical training and supervision as required.
· To promote and ensure proper use of the Client Information Center (CLIC)
· To support new team members in their induction & orientation and assist with training as required.
Participate in promotional and marketing activities
Activities include:
· To fully participate in planned promotional activities including educational and awareness-raising events with clients, community members and other stakeholders.
· To positively promote Marie Stopes Kenya as a leading, quality provider of reproductive & sexual health services.
· Marie Stopes Kenya nursing and midwifery staffs are expected to observe the relevant code of conduct for nurses and midwives in Kenya in regard to professional and ethical conduct.
· All clinical care must be provided in accordance with the highest standards of clinical care and safety.
· You must observe high standards of personal grooming and general hygiene and ensure your appearance is neat & tidy at all times whilst on duty.
· You are expected to wear the Marie Stopes Kenya uniform.
· You are expected to act professionally at all times, maintaining excellent client-focussed care especially when circumstances are challenging
· You are expected to act with financial integrity at all time. Marie Stopes Kenya has a zero-tolerance approach to fraudulent activities, including siphoning of clients for personal financial gain.
· Diploma in Nursing from a recognized training college
· Bachelor in Nursing will be an added advantage
· Registered by Nursing Council of Kenya
· Minimum 3 years post training work experience
· Pro choice
· Approachable with strong interpersonal & listening skills together with the ability to empower their team
· Strategic thinker, excellent analytical skills.
· Results oriented with a record of delivering targets
· Self-motivated and a self-starter
· The highest levels of integrity, strong ethical attitude
· Excellent leadership and management aptitude leading diverse teams at a distance.
· Strong commitment to the goals and vision of the Marie Stopes
· Interest in public health, particularly sexual and reproductive health.
· Flexibility to operate in a changing environment.
· Able to communicate effectively (both written and oral) at all levels.
Successful performance at MSK is not simply defined in terms of ‘what’ people achieve, but equally is about ‘how’ people go about their jobs and the impact that they have on others.
Work as One MSI
You contribute, use, and share accurate data and evidence to improve understanding, insight and decision-making across MSI, enabling us to maximise our ability to influence others.
You share relevant knowledge, expertise and resources to strengthen teamwork and prevent duplication of effort.
You actively work as part of a team, providing support and flexibility to colleagues, demonstrating fairness, understanding and respect for all people and cultures.
Show courage, authenticity and integrity
You hold yourself accountable for the decisions you make and the behaviours you demonstrate.
You are courageous in challenging others and taking appropriate managed risks.
Develop and grow
You seek feedback to enable greater self-awareness and provide the same to others in a way which inspires them to be even more effective.
You manage your career development including keeping your knowledge and skills up to date.
Deliver excellence, always
You strive to consistently meet and exceed expectations, putting clients at the centre of everything, and implement smarter, more efficient ways of performing your role.
You build and maintain effective long-term working relationships with all stakeholders, and are a true MSI ambassador.
· Mission driven: With unwavering commitment, we exist to empower women and men to have children by choice not chance.
· Client centred: We are passionate about our clients and dedicate our efforts to delivering agreed objectives to the highest possible quality.
· Accountable: We are accountable for our actions and take responsibility for everything we do to ensure long term sustainability and increased impact.
· Courageous: We recruit and nurture talented, passionate and brave people who have the courage to push boundaries, make tough decisions and challenge others in line with our mission.
Suitable and qualified candidates should email one document combining an application letter and CV to pd@mariestopes.or.ke on or before 13th June 2019. The subject of the email should read Nurse – Kenyatta Market. Do not attach certificates and testimonials. Marie Stopes Kenya is an equal opportunity employer and does not ask for fees at any stage of the recruitment process. Applications will be reviewed on a rolling basis. Only shortlisted candidates will be contacted.
Tagged as: Health, Kenya, Marie Stopes International
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