Direction and management of country operations so that support functions which comprise administration, human resources, procurement, logistics/ fleet management, IT are coordinated and implemented efficiently and cost-effectively to respond to programme needs and provide high quality services to staff and external stakeholders at different levels.
Support functions comprise approximately 15 staff in total and includes the efficient operation of four field offices in addition to the country office in Lusaka.
KEY RESPONSIBILITIES
Provide leadership and oversight of SNV Zambia’s day-to-day administration, including property management, procurement, logistics, and human resources.
Ensure an effective set-up and organisation of SNV Zambia at Country office and field office level, aimed at representation, functional administration and operational systems in place, as well as efficient links between the main country office and the field offices.
Contribute to enhancing cost efficiency throughout SNV Zambia’s operations
Provide guidance on matters related to tax, insurance, immigration procedures for expats; labour laws and business processes
Ensure high quality reporting that allows for proper tracing and tracking of inventory and assets.
Perform periodic systems checks in administration, logistics, procurement, Security, and fleet management in Lusaka and sub-offices to ensure compliance with SNV and donor standards and requirements, and to ensure responsive support to staff, programs, and partners.
Effectively manage talent and supervise operations department manager and officers; manage team dynamics, and the development and well-being of support and other staff.
Lead and coach the support team of SNV Zambia, monitor and coach staff to increase performance;
Ensure country security plan is regularly updated, adequate and implemented;
Liaise with the GSU in The Hague via direct contact or SNV Intranet to assure alignment with corporate policies and guidelines.
Qualifications
Master’s Degree in Business Administration or related field;
Proven track record with over 10 years of experience in a senior management position, coordinating and managing operations, preferably in international NGO settings.
Experience in managing multidisciplinary and multicultural teams;
Ability to think strategically, to plan and organise teamwork and work in a network with partners;
Ability to demonstrate neutrality in a crisis context and to move towards consensus in a sensitive situation;
Excellent communication, reporting and presentation skills and advanced skills in English;
Result-oriented and ability to work under pressure.
Additional Information
Terms of Appointment
This is a full-time national position with the successful candidate being contracted on a two-year basis with the possibility of renewal. Salary is competitive and commensurate with qualifications and experience. The desired start date for this position is 1st of September 2019.
How to Apply
Please submit your application via SmartRecruiters on or before 14 August 2019 if you wish to be considered for this position. All information will be dealt with strict confidentiality. We will revert to you as soon as we have reviewed your application.
