Avant de soumettre une candidature, les membres du personnel du HCR ayant l’intention de postuler à cette offre d’emploi sont priés de consulter la politique de recrutement et d’affectation (RAP, UNHCR / HCP / 2017/2 et l’instruction administrative de recrutement et d’affectation (RAAI), UNHCR / AI / 2017 / 7 DU 15 août 2017.
Agent des ressources humaines
Milieu organisationnel et relations de travail
Le spécialiste des ressources humaines soutient la stratégie en matière de ressources humaines du HCR et contribue à la mise en œuvre de l’examen indépendant des ressources humaines de 2018, qui a abouti à l’établissement de priorités stratégiques en matière de RH et à la reconfiguration et à la transformation de la Division des ressources humaines (DHR) à partir d’un modèle largement transactionnel. en un partenaire commercial stratégique pour les opérations sur le terrain et la haute direction. Disposer des bonnes personnes au bon endroit et au bon moment est essentiel pour permettre au HCR de protéger et de répondre aux personnes relevant de sa compétence. En attirant, en fidélisant et en développant une main-d’œuvre talentueuse, diversifiée et agile tout en nourrissant une culture d’excellence, de respect et de bien-être pour tous, les ressources humaines du HCR agissent en tant que partenaire stratégique de l’organisation permettant une culture centrée sur les personnes.
The Human Resources Officer contributes to the development of a HR customer service-oriented culture that values proactivity, continuous improvement, innovation and high performance. By translating operational needs into workforce action and individual development needs, the Human Resources Officer plays a critical role. The main areas of work of the Human Resources Officer include the implementation of HR policies, staff administration, workforce planning, recruitment, and talent development with inclusion, diversity and gender as a cross-cutting issue. S/he will also support the implementation of the staff health and counselling plans and in fostering an inclusive and respectful working environment. The incumbent maintains employee confidence and protects the organization and its workforce by keeping human resource information confidential.
Le responsable des ressources humaines est généralement supervisé par le chef de bureau, ou le responsable principal des ressources humaines dans une opération de pays, ou le plus haut responsable des ressources humaines d’un bureau régional. Elle / il supervise le personnel des administrateurs RH et des services généraux.
Le titulaire entretient une relation de travail directe avec un certain nombre de fonctions de la Division des ressources humaines (DHR). Pour les postes dans les bureaux ou les opérations dans les pays, le titulaire travaille également en étroite collaboration avec le partenaire principal des ressources humaines, le médecin-chef et le conseiller principal du personnel de sa région.
Il / elle entretient également des contacts et une coopération étroite avec d’autres agences des Nations Unies dans la région ou le pays et représente le HCR dans les groupes de travail / équipes spéciales au sein des mécanismes interinstitutions nationaux / régionaux des Nations Unies.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.
Duties
– Strategic workforce advice and operational support:
– Engage with management to understand priorities, and provide advice and solutions on all aspects of HR in line with delegated HR authorities.
– Support HR initiatives that support organizational culture change such as good people management practices, and promoting gender, inclusion and diversity.
– Plan and implement HR operational activities to ensure timely provision of HR solutions, prioritizing according to the needs and risks.
Assignments and Talent Acquisition:
– Manage the process of recruitment, assignment and reassignment of locally-recruited staff and affiliate workforce, ensuring compliance with UNHCR rules and procedures, and providing advice to managers where required.
– Set up and run (Regional) Assignments Committee.
– Conduct outreach campaigns to attract diverse applicants. Ensure proper consideration is given to all applicants without discrimination.
– Analyser, suivre et rendre compte des tendances en matière de recrutement et d’affectation pour la direction, y compris les efforts pour atteindre la parité entre les sexes.
– Adopter une approche proactive de la gestion des risques dans les domaines du recrutement, en veillant à ce que les problèmes soient identifiés, traités et signalés et, le cas échéant, escaladés.
Conseils aux gestionnaires et au personnel, et contribution à un environnement de travail inclusif:
– Construire un dialogue et une sensibilisation avec le personnel pour fournir un soutien à leurs questions; et également promouvoir le dialogue entre le personnel et la direction pour aider à trouver des solutions aux problèmes liés aux RH.
– Soyez proactif dans l’identification des problèmes, des thèmes et des schémas affectant la santé et le bien-être de la main-d’œuvre, y compris le harcèlement sexuel et l’abus d’autorité.
– Ensure that on-boarding, induction, re-integration into the workplace and off-boarding support, is provided to colleagues; Induction programmes should include information on Protection from Sexual Exploitation and Abuse (PSEA) and Sexual Harassment, Code of Conduct as well as workforce’s rights and obligations.
HR policies and inter-agency:
– Enforce compliance with UNHCR¿s Human Resources policies and procedures and the UN staff rules, regulations and UNHCR administrative instructions.
– Participate in a network among HR staff members in the region in order to harmonize implementation of HR policies and initiatives, collect field insights to inform the development of DHR policies and activities; identify and share HR best practices, also through contacts with other UN agencies.
Duty of Care:
– Contribute to establishing and maintaining a medical evacuation plan with senior management, Field safety and the Senior
– Medical Officer.
– Support the development and implementation of a Duty of Care strategy. Identify and assess issues related to duty of care including physical, mental health and safety of UNHCR¿s workforce. Promote work/life balance and flexible working arrangements with managers and staff.
For positions in Regional Bureaux only:
– In the absence of a Senior Talent Development Officer in the Bureau:
– Implement a talent development and sourcing strategy for UNHCR workforce in the region, in line with UNHCR’s needs and staff members’ career planning.
– Equip HR teams and Managers in the region with skills on people management and tools related to talent development, career guidance and performance management.
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– Perform other related duties as required.
Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For P3/NOC – 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree
Field(s) of Education
Human Resources Management; Human Resource Development; Personnel Administration;
Business Administration; or other relevant field.
(Field(s) of Education marked with an asterisk* are essential)
Certificates and/or Licenses
UNHCR HR certification;
(Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience
Essential:
Experience working in Human Resources. UNHCR HR certification is a plus. Sound knowledge of general HR policies, processes and systems.
Desirable:
Proven ability to identify and implement successful business related HR interventions. Experience in some of the following areas: HR administration, workforce planning, recruitment, HR policy or talent development. Experience in HR information technology systems and tools. Experience in field humanitarian operations and/or emergency settings. Experience working with the United Nations. Experience working in a multi-cultural setting.
Functional Skills
HR-Administer/manage a large number of staff, preferably within the UN
HR-Human Resources Management
Talent development
Employee Mobility
Provision of technical HR advice
HR data and people analytics
Risk management
Relationship Management
Critical Thinking & Creative Thinking (Problem-solving)
Managing Ethical Dilemmas
Situational Judgement
Learning Agility
Partnering
Gender, diversity and Inclusion Management
(Functional Skills marked with an asterisk* are essential)
Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates. C001L3 – Accountability Level 3
C002L3 – Teamwork & Collaboration Level 3
C003L3 – Communication Level 3
C004L3 – Commitment to Continuous Learning Level 3
C005L3 – Client & Result Orientation Level 3
C006L3 – Organizational Awareness Level 3
M001L3 – Empowering and Building Trust Level 3
M006L3 – Managing Resources Level 3
M003L3 – Judgement and Decision Making Level 3
M002L3 – Managing Performance Level 3
X001L3 – Analytical Thinking Level 3
X005L3 – Planning and Organizing Level 3
X009L3 – Change Capability and Adaptability Level 3The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.
Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training or any other fees).
Please note that the closing date for advertisements in the Add.4 March 2020 Compendium is Monday 24 August 2020 (midnight Geneva time).
Tagged as: Managerial
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