WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.
Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.
WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.
Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.
The United Nations’ Sustainable Development Goals (SDGs) assume a substantial role for public sector business and its ability to make a major contribution towards their achievement. The 2030 Agenda for Sustainable Development gives business a significant role to play in efforts to achieve the SDGs, based on their ability to invest and innovate in a sustainable way. Achieving the SDGs requires collective action, shared responsibility and financing from multiple sources, especially of the public sector financial institutions.
To achieve the ambitious plan of sustaining all the strategic interventions of Egypt’s WFP CO, the public-sector contribution should improve and strengthens long-term partnerships with financial institutions, companies, foundations and high-net worth individuals. This includes leveraging the capacities of this segment to build long lasting partnerships that goes beyond resources but expands to leaving a mark to future development visions of the country.
SAVING & CHANGING LIVES
Make a difference the world will notice.
We are driven by our mission to fight world hunger and feed people’s dreams of a brighter future.
GLOBAL COMMUNITY
Build bridges that unite people across the world.
Being part of a global, diverse and multicultural community like WFP, will continuously expose you to new ideas and perspectives.
How we deliver our mission in deep respect for personal and cultural differences and close collaboration between every member of our global team, will certainly enrich your experience and knowledge on so many levels
Unlock possibilities you never thought you’d find.
WFP goes anywhere it is needed and does whatever it takes to get the job done.
LIFE-CHANGING EXPERIENCE Reach beyond yourself and discover your true potential.
WFP offers the kind of life-changing experiences you’re unlikely find in many other organizations.
Join us to make a difference
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Education: Completion of secondary school education. A university degree in a related field will be an advantage.
Experience: Two or more years of experience in general administrative work, experience in developing and managing customer service systems, call centers or hot lines and working with refugees and migrants.
Language: Fluency (level C) in both oral and written communication in Arabic language. Fluency (level C) or intermediate knowledge (level B) of English language
Knowledge & Skills:
These jobs are found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ). Job holders typically provide administrative support to team(s) and/or support a specific business stream, and report to the relevant Associate. At this level, work is carried out under close supervision or immediately available assistance. Job holders are expected to produce organised and accurate work.
To support the Egypt Country Office, more specifically the School Meals/CBT Beneficiary Feedback and Complaints system with the aim to enhance accountability and interaction with beneficiaries.
1.Respond to routine queries received and escalate where appropriate to relevant units, to provide a timely and accurate service to clients including beneficiaries, retailers and teachers, through answering calls, responding to requests or resolving complaints following the developed guidelines.
2.Follow-up on escalated problems with relevant colleagues, units, and call beneficiaries back with the recommended solutions.
3.Research required information for beneficiaries using available online and offline resources as necessary.
4.Provide a set of standard business support activities, where required, to contribute to the effective functioning of business operations, including but not limited to supporting events, etc., to support staff to work effectively.
5.Support the maintenance of office files, documents, and records in accordance with established systems and processes so that information is current and readily available for staff.
6.Undertake standard data entry tasks in accordance with defined systems, to ensure information is organized and readily available for the business team.
Purpose
People
Performance
Partnership
This contract is for 11 Months.
Deadline for submitting the online applications will be on the 04th of October 2020
Female applicants and qualified applicants from developing countries are especially encouraged to apply
WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
Tagged as: Operations
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