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Job Description
As a prime contractor under USAID’s EVAL-ME II Indefinite Delivery, Indefinite Quantity (IDIQ) contract, Panagora Group seeks an experienced Knowledge Management and Communications Specialist for the anticipated USAID-funded Peace through Evaluation, Learning and Adaptation II (PELA II) Activity. This activity is designed to enhance USAID’s effectiveness in preventing and countering violent extremism, peacebuilding, and strengthening democracy, human rights, and good governance by strengthening the Mission’s implementation of programs; coordination of its activities; learning from its experiences; and serving as an information, communication, and thought leader regarding peace promotion and countering violent extremism in the West Africa region.
Panagora Group is a small business providing novel and integrated solutions in global health and international development. Our goal is to provide innovative solutions that build national capacity and promote sustainability through robust local participation and capacity building, utilizing highly integrated and private sector solutions. Throughout our work, we embrace a virtuous circle of knowledge stewardship, collaborative learning, and application of evidence to heighten and accelerate positive health and development outcomes.
Job Description
The Knowledge Management and Communications Specialist leads the project’s internal and external knowledge management and communication (KMC) activities, ensuring information and knowledge sharing, collaboration, and learning to support decision-making and continuous improvement within the Mission and across multiple implementing partners and governmental and organizational stakeholders.
This is a long-term position based in Accra, Ghana
Duties and Responsibilities
- Support the development and execution of a knowledge management strategy for the PELA II activity, ensuring all needs of the activity and client are met
- Develop and continuously assess and improve knowledge sharing and learning processes, systems, and tools to enable collaboration, continuous improvement, and data-based decision-making
- Promote information and knowledge sharing, collaboration, and learning to support decision-making and continuous improvement (use of evidence-based approaches) in line with USAID collaborating, learning, and adapting (CLA) principles.
- Lead all knowledge management activities, including extraction of key messages from reports and studies and disseminating information for audience segmentation
- Provide support in the development, planning, and execution of CLA tasks focused on knowledge sharing
- Support development and implementation of information and content management strategies ensuring that all knowledge and learning assets are archived and searchable; this may require support in maintaining existing USAID/West Africa online document hosting and exchange platforms
- Support in the development and/or maintenance of online knowledge management platforms with sufficient capacity and flexibility to house RPGO’s assessments, research and evaluation
- Assist development of technical publications, reports, learning briefs, updates, newsletters, presentations, videos, posters, and social media content as needed
- Contribute to the design and assist in management of assessments and evaluations to promote a culture of evidence-based decision-making
- Provide strategic information technical support for planning, implementation, and reporting.
Requirements
- Bachelor’s Degree in knowledge management, organizational learning, communications, public relations, information sciences, library science, or a related field
- Minimum 5 years’ experience in knowledge management with demonstrated experience developing and implementing knowledge management strategies for international development activities preferred
- Prior experience with USAID activities and USAID branding and marking guidelines highly preferred
- Experience in knowledge management and data resource tracking in the context of countering violent extremism and promoting peace and stability strongly desired
- Strong planning, management, facilitation, interpersonal, and communication skills
- Ability to communicate effectively with clients, colleagues, and management across the organization
- Ability to work effectively in a multi-country and multi-cultural setting as demonstrated by past experience
- Experience with USAID/West Africa regional mission is preferred
- Strong oral and written proficiency in English and in French
To Apply: Please fill out the online application. Please include a cover letter and resume. Applications without a cover letter will not be considered.
No telephone inquiries, please. Finalists will be contacted. Only applicants who include the required application components will be considered.
Panagora Group is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
