Danish Refugee Council, one of the world’s leading humanitarian NGO’s is recruiting for a highly qualified Head of Support Services to support DRC’s support services across the large and diverse humanitarian operation in South Sudan.
Background
Danish Refugee Council (DRC) is operational in South Sudan since 2005, working with the overall aim of achieving durable solutions for displaced populations. The Humanitarian and Disarmament activities started in 2006.
Danish Refugee Council main programme objectives (2020-2025) in South Sudan are:
DRC primarily operates across Upper Nile and Unity states and other parts of the country, both of which are heavily affected by conflict and experience high numbers of internally displaced populations as well as refugees in need of humanitarian assistance. DRC has operational bases in Maban, Malakal, Kodok in Upper Nile, in Bentiu, Mayom, Kodok, Central Equatoria (Magwi and Ngulere), Ajuong Thok in Unity state, and the Mobile Response Team and all are supported by a country-office in Juba.
DRC recently developed important multi-sectorial mobile response teams based in Juba able to rapidly respond to new and urgent humanitarian situations countrywide at short notice to conduct assessments and responses
Overall Purpose of the role
The Head of Support Services will ensure an effective and efficient support services in areas of Finance, Human Resources & Administration, Supply Chain & IT, Risk & Compliance
The Head of Support Services is expected to have senior level management experience and a demonstrable successful track record of organizational development and resource mobilization, be able to conceptualize and articulate DRC’s vision, and have the strong oral and written communication skills required to translate vision into action. You will play a key role in developing and implementing country-specific strategies as well as improving operational systems, processes, and policies in support of DRC’s mission.
The HoSS is a member of the Senior Management Team, with overall responsibility of program support and timely completion of annual performance indicators under support functions. S/he also plays a significant part in qualifying and implementing initiatives coming from the global and regional DRC organizational development and financial accountability initiatives. Furthermore, s/he will ensure timely and appropriate communication with Area Managers, Sector Coordinators and Project Managers regarding all issues related to finance, administration and human resources and work proactively to resolve differences and prioritize time-sensitive tasks.
Responsibilities
The Head of Support Services main duties and responsibilities are:
Management
Support Services Management
Resources Management
Policies and procedures
DRC Dynamics ERP System
Act as heavy user for most of the Projects & Finance functionalities
In this position, you are expected to demonstrate each of DRC’ five core competencies:
Moreover, we also expect the following:
Experience and technical competencies:
To be successful in this role we expect you to have at least 7 years of experience in relevant fields: Finance, Administration, Human Resources, IT, Supply chain. Process oriented, organized, and able to develop policies, you also have strong managerial skills and are a good team player.
Other experiences and technical competencies:
Desired skills and competencies
You have the ability to motivate and guide staff and thrive on the capacity building side of your job. You are known to be a strong, confident and active leader; who on the one hand is inclusive, approachable and good at delegating, while on the other hand is not afraid to stand alone and take tough decisions.
You have a natural talent for working analytically and find that you excel in tasks concerning development of systems and procedures, ensuring compliance, and interpersonal communication. You have strong problem solving ability. Last, but not least, you thrive by working in complex emergency operations within a changing and at times insecure environment and as a result have a natural ability to work well under pressure reflecting your solid personal stamina.
Key stakeholders: (internal and external)
Conditions
Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to www.drc.dk under Vacancies. This position will be placed at Employment Band – E1 ( Management).
Duration: 1 year
Start Date: 1st July 2023
Application process
Interested? Then apply for this position by clicking on this link:
All applicants must upload a cover letter and an updated CV (no longer than four pages). Both must be in English. CV only applications will not be considered.
If you have questions or are facing problems with the online application process, please contact www. drc.ngo/jobsupport
Gender Equality: DRC is committed to achieving gender parity in staffing at all levels. In the light of this, women are particularly encouraged to apply to bridge the gender gap*.***
Equal opportunities: DRC is an equal opportunities employer. We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employee. We do not discriminate on the basis of age, sex, disability status, religion, ethnic origin, colour, race, marital status or other protected characteristics
Female candidates and those from minority groups are strongly encouraged to apply.
Need further information?
For further information about the Danish Refugee Council, please consult our website www.drc.ngo
Tagged as: Danish Refugee Council, South Sudan
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