Consultancy “Time Is Now: Police Accountability and Access to Justice in Somalia” Knowledge Hub – Somalia Consultancy

Danish Demining Group (DDG) is implementing a 30-month DFID funded project that seeks to facilitate a more community-focused, effective and accountable police architecture in South Central Somalia. This project resonates with the new police model, and will also support processes to make traditional conflict resolution mechanisms more representative and capable of solving civil disputes and aligning with the formal justice sector in South-Central Somalia. This project is an integral part of DFID’s Somalia Security and Justice Programme, and is also in line with the Somalia Development Plan on strengthening police and access to justice institutions.

One of the main objective of this project is to contribute to collective learning of actors working on security and justice development in Somalia and inform policy and legislative development on policing, police accountability and justice sector development at national level based on lessons learned from community-based interventions.

Overall goal: To contribute to peace and stabilization of fragile parts of Somalia by strengthening the security and justice architecture. Our desired outcome is a more inclusive, effective and accountable security and justice institution in Somalia, premised on the desire to see:

a) a federal state police force which is more effective, accountable and has increased community support,

b) Increased access to justice through more representative and able traditional justice mechanism, and

c) Working collaboration between traditional and formal justice institutions.

3. OBJECTIVE

A key output of this project is the creation of a website that will collate and present the results of research carried out prior and during the project. The information on the website will be presented in multiple formats including downloadable documents and interactive GIS maps.

The main objective of the consultancy is to develop an interactive website incorporating a web-based mapping dashboard – with a functional front-end and back-end – that will visually present an online knowledge and monitoring system and support efforts by DDG to facilitate the creation of a ‘community of practice regarding lessons learned’ from agencies working on security and justice related issues inside Somalia. The online security and justice knowledge hub shall provide easy and dynamic access to information relevant to DDG, DDG’s donors and the community of practice and thereby complement regular knowledge sharing and coordination meetings.

The portal should have a direct connection to a responsive database to ensure the core staff can easily update the necessary data on a regular basis.

4. KEY RESPONSIBILITES

The Consultant will work closely with the DDG Knowledge Management Officer in the development of the website as need be. The scope of the website development services includes but is not limited to the following:

• The consultant will build a visually modern and attractive web-based interactive website incorporating a map (Somalia) that will be filterable with different parameters.
• The platform will incorporate a dialogue forum to facilitate conversations both in English and Somali. This forum must require users to apply for membership as well as have features to moderate conversations.
• Ensure the website has an incorporated content management system to enable Danish Demining Group team members control over content upload and management.
• The portal will present complex information in a simplified visual format and make the data accessible and filterable to meet the specific mandates or interests of various stakeholders. The platform will also present information as downloadable reports, tools and events calendar.
• Ensure the website appropriately implements an Access Control Level mechanism to restrict access to certain features and content depending on user type for both internal and external users.
• The consultant will develop a responsive back-end (content management system) where staff members are able to log in (with different rights when necessary) and update the data regularly.
• The consultant will put in place modalities to guarantee security of the website.
• A detailed filtering mechanism will be developed on the map to allow stakeholders to interact and engage with the various indicators. The map will capture and display data geographically.
• The platform must be optimized for mobile compatibility. Moreover, it needs to provide a seamless experience across all devices and browsers.
• The developer will provide training for core staff on how to manage and update the website.
• The project will not be considered complete without the delivery of a detailed technical specifications document including the source code. The ownership of the interface and the source code will belong henceforth to DDG upon delivery of the project.
• Design a user-friendly and fit-for-purpose front-end of the website.
• The website can be inspired by already existing examples like:

o https://uchaguzi.or.ke/views/map/ http://www.gbvsomalia.org/

o https://www.humanitarianresponse.info/en/operations/iraq/education

o http://www.regionalmms.org/ http://4mi.regionalmms.org/

• The website will be content-heavy, with many reports, dashboards, photos etc. The proposed design should take this into account.
• The website architecture must take into account variant internet connection speeds by various users.
  5. TIMELINE AND PROCESS:
• Contractors should include in their proposal a maintenance plan as an option.
• The expected timeframe for the project is 60 days with a beta-version completed by the first 40 days (70% completion rate), and a final version by 20 days of signing the contract for testing, recommendations, amendments, documentation and training.
• All content will be provided by the core team. The website design team is expected to work closely with staff in the field to get all the necessary content to be uploaded on the new website.
• An iterative process is expected, whereby the designers will submit various drafts and incorporate feedback from core staff before the final beta version of the website is agreed upon.
• Upon successful testing and validation of the beta version, the website shall then be published live.

6. KEY DELIVERABLES / OUTPUTS

The required output will include and may not be limited to:

a) A fully functional website

b) An end user manual

7. DRC’s RESPONSIBILITIES

a) DRC will provide all necessary content (text, images, map coordinates) to facilitate the development of the website

8. REPORTING ARRANGEMENTS

The Consultant will be reporting to DDG Knowledge Management Officer, and collaborate closely with DRC’s IT Team for technical inquiries.

9. DURATION OF ASSIGNMENT

60 days upon signature of the contract

10. LOCATION OF ASSIGNMENT

The consultant will be based in Nairobi, Kenya. During the first 40 days of the inception of the project that consultant will work from home and check in once a week at the DRC/ DDG office to sit down with the DDG Knowledge Management Officer and/or DRC’s IT team. During the last 20 days of the contract the consultant will be accommodated a work space in the DRC/DDG Somalia offices for testing, recommendations, amendments, documentation and training.

11. EXPECTED PROFILE OF CONSULTANT

Any contractor that is interested in submitting a proposal is expected to meet the following requirements:

• Strong, verifiable portfolio in Web and UI/UX design; with experience in designing for non-profit organizations or similar websites.
• Previous experience developing and designing mapping dashboards.
• Ability to communicate in English and deliver projects under a tight deadline.
• Already have the right to live and work in Kenya.

12. TERMS & CONDITIONS Deadlines are met by the Consultant who will come into the office once a week for the first 40 days and then works from the DRC office the remaining 20 days while the website it amended and tested with the DDG Somalia team. The Consultant will incorporate all amendments and DDG Somalia team will send the interface to DRC’s Communications personnel to ensure the website meets the DDG and donor requirements. All transportation fees to and from the DRC/DDG office will be incurred by the Consultant.

13.GENERAL

Commitments: DRC has a Humanitarian Accountability Framework, outlining its global accountability committments. All staff are required to contribute to the achievement of this framework (http://www.drc.dk/HAF.4265.0.html)