Business Transformation Officer P4 Nairobi (104970)
Requisition # 104970 – Fixed Term – Africa, Central & Eastern – Kenya – NairobiORGANIZATIONAL CONTEXTDigital solutions are rapidly reaching some of the most vulnerable people and places affected by crisis. As one of the main humanitarian actors, the World Food Programme (WFP) has the opportunity and the obligation to leverage data and technology to better know and serve those in need by digitally transforming the way it works. Such ambition led to a plan aimed at establishing, integrating, and mainstreaming the core elements of an end-to-end digital business process.
WFP Kenya Country Office (KCO) has 9 office locations Nairobi, Mombasa, Garissa, Dadaab, Wajir, Kakuma, Lodwar, Isiolo and Marsabit). The Head of the Business Transformation Unit, reporting to the Deputy Country Director, is accountable for providing all KCO staff with the technology products and services that they require to do their work.
For the Nairobi office location, the Business Transformation Unit (BTU) is also responsible for providing IT services to other offices such as Regional Bureau East and Central Africa (RBN), SCOPE Global Service Desk and the Digital Transformation Unit. The Business Transformation Unit is comprised of 4 teams. The Head of BTU manages 11 staff and has an indirect reporting line to 3 TEC staff in Field Offices (Mombasa, Kakuma and Dadaab).
JOB PURPOSEThe Head of Business Transformation Unit role is focused on improving the value of technology in WFP Kenya. Through working with our internal clients, building strong relationships with senior management and key stakeholders, continual service improvements and mainstreaming of innovations, the shift to a new digital landscape supports our operational requirements.
KEY ACCOUNTABILITIES (not all-inclusive)
STANDARD MINIMUM QUALIFICATIONSEducation:
Advanced university degree in business management, computer science, telecommunications engineering or social sciences, or First University degree with additional years of related work experience or trainings/courses.
Experience:
Language:
Fluency (level C) in English language. Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or WFP’s working language, Portuguese.
DESIRED EXPERIENCES FOR ENTRY INTO THE ROLEKnowledge & Skills:
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