Senior Advisor, Services Project/Program Management Full Time

General Background

Consulting Project Manager leads diverse multi-disciplined teams to deliver Dell Tech.’s transformational solutions to Enterprise Customers; can be counted on to execute successfully; is bottom-line oriented; steadfastly pushes self and others for results. He/She is dedicated to meeting the expectations and requirements of customers; gets first hand customer information and uses it for improvements in products and services; making customers and their needs a paramount focus of engagement actions; takes ownership and is committed; establishes and maintains effective relationships with customers and gains their trust and respect. The PM cultivates a collaborative medium, working with Sales, Partners, Vendors and CS to drive engagement success throughout the lifecycle of challenging projects. Our colleague inspires and motivates his/her team, leads through change and adversity, makes the tough call when needed, builds consensus when appropriate, motivates and encourages others.

Responsibilities

• Lead team during project lifecycle; provide project management, leadership and oversight to project and/or work streams. Provide performance feedback to management and team members. May also lead a team within a program to lead migration planning, scheduling and execution.
• Prepares detailed project plans of an engagement within the standards of project management methodologies. Reviews and validates statement of work (SOW). Categorizes requirements into a project plan detailing schedules, controls, resources, costs and daily tasks. Prepare risk and remediation plan. Responsible for creating one team approach, goals and milestones within a project to ensure Dell Tech.’s commitments to the customer are achieved. Adheres to established standards, processes, and methods to produce solutions that conform to requirements. Strives for, maintains and further develops excellence in processes and services.
• Establishes project governance. Responsible for the delivery and daily management of activities, which are coordinated with Dell Tech. employees or Partner Resources. Works with Resource Management on project staffing. Accountable for delivering projects on time, within budget and to the satisfaction of the customer and sales. Holds responsibility for achieving the Dell Tech. Bar of Excellence as the highest level of Customer Satisfaction.
• Controls the financial compliance. Completes weekly and quarterly forecasts of revenue and utilization. Prepares estimated time to complete, manages back-log. Manages the cost budget and the impact of change requests on cost budget. Responsible for correct invoicing. Follows and executes Dell Tech.’s revenue recognition rules and policies.
• Responsible for Quality Assurance; ensure project is delivered to scope defined within SOW and ensure any deviations are processed via defined Change Control process. Participates in customer discussions regarding budget, risk and impact of changes. Communicates to all Dell Tech. concerned parties any existing or potential customer escalation issues. Proactively follows the Dell Tech. escalation and change control process.
• Articulates the full value of the Dell Tech. Solutions and Dell Tech. Services business benefit to the customer. Keeps eyes open on potential future opportunities at the customers’ and communicates to sales as appropriate.
• Stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars. Complete and maintain industry recognized project management certification. Complete quarterly accreditations.
• May actively contribute to the account planning process
• Works for a major UK Customer on a long term program that spans two years at least.

Requirements

• Bachelor’s Degree in Engineering/Computer Science/Business Informatics
• 7+ years of Project Management experience
• Technical Knowledge of IT Platforms and Consulting Applications (Storage, BRS, Networking, Servers, Apps, DC Migration, Cloud Solutions, Virtualization, IT Operating Models…etc)
• Successfully leading the delivery of projects in one or more of the following Consulting technologies – DC Migrations, Cloud Solutions, Virtualization, Replatforming, IT Operating Models, Workload Modernization
• Customer Oriented and advanced problem-solving skills
• Excellent Communication skills.
• Financial and analytical experience
• Proven Risk-Management ability
• Experienced in subcontractor/partner Control
• Capable of leading through other PMs
• PMP Certified
• Ability to work across multiple countries within EMEA

Advantageous Skills

• Workload & DC Migrations Experience
• Additional Language(s)
• Technical Background

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life — while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Application closing date: 31 January 2021

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.

Job Id: R081579Job Function: Professional Services

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