The Adventist Development and Relief Agency (ADRA) is a global humanitarian organization with a mission to work with people in poverty and distress to create just and positive change. ADRA belongs to the worldwide network, comprised of more than 130 supporting and implementing country offices. ADRA is seeking to recruit a consultant to conduct training on Child-friendly Complaints and Feedback Mechanisms.
Purpose and Objective of the Assignment
The purpose of the assignment is to establish and strengthen child-friendly complaint and feedback mechanisms by collecting and responding to feedback and complaints provided by children, young people and communities, and continuously improve programme activities based on feedback received.
The following objectives are to be achieved:
Scope of Work
Methodology
The ToT Training Guide will be required for facilitate simple and understandable training techniques that can easily be understood by the participants. Participatory training will be critical to stimulate learning and facilitate discussion. Relevant case analysis, lectures and presentations will be the main training methodologies. In overall, least cost but most effective approaches for delivering the assignment shall be employed. The viability of the proposed approaches and methodologies will be discussed by the project team prior to commencement of the assignment.
The following methodology is recommended:
Expected Deliverables
All deliverables will be completed with guidance, input and feedback from the Project Manager or designate. The following outputs are expected:
Further Information
A contract will be signed by the engaged party prior to commencement of the assignment. The contract may detail additional terms and conditions of service, aspects on inputs and deliverables.
Qualifications of the Consultant
Application Requirements:
All expressions of interest should include:
For full Terms of Reference (TOR) please visit ADRA website www.adrasom.org. Applications for this consultancy should be emailed to the Human Resource Manager using the email hr@adrasom.org not later than 12th November 2022 with “Expression of Interest for Child-FriendlyComplaints & Feedback Mechanism Trainingin the subject line.
‘’ADRA is committed to upholding the rights of all children and vulnerable adults that we serve and those we interact with in the course of our work. We endevour to protect all from all forms of abuse and exploitation as outlined in the UN Convention on the Rights of the Child and Inter Agency Standing Committee (IASC) six core principles on Sexual Exploitation and Abuse (SEA). ADRA has zero tolerance to abuse and exploitation of beneficiaries and staff.’’
Tagged as: Adventist Development and Relief Agency International, Somalia
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